Returns?
We do not allow returns on gumballs or candy. It is a food and once it leaves our store, it will not be returnable. You would not want to purchase returned gum or candy either.
How many gumballs are in five (5) pounds?
The number of gumballs will vary depending on the size you order. For example: 5 pounds of 850ct. gum will have approximately 250 gumballs. If you ordered 5 pounds of 5800 ct. (which are mini gumballs) you would receive more due to size.
What does 850 count mean ?
This is the size of the gumball (see size chart link http://www.gumdirect.com/GUM-SIZE-CHART.html) and the number of gumballs (approximately) are in a full case of product. The manufacturer will usually include more gumballs, however, that is not guaranteed.
How much is shipping?
We use U.P.S. exclusively. The charges are based on the total weight of your order and zip code from Louisville, KY. The weight of each box will vary up to two (2) pounds on the same items due to the manufacturer fill weight.
How much will my vending machine make?
The success of your machine will be dependent upon: location, location, and location. Look at the traffic flow of the location, if it is busy, you can expect better sales. Example: We have a Chinese Buffet that will do $50.00 per machine/month and an Auto parts store that will do only $10.00 per machine/month. The National average is between $10.00 - $15.00 machine/month.
How do I find locations for my vending machines?
What locations do you frequent? Is it usually busy? This would be a good location for a vending machine.Approach the location owner and propose to set up one of your machines within their store, explaining to them that you will completely service the machine yourself. Let them know that the machine takes up less than one square foot of floor space, does not need any electricity, and will provide their customers with a great service. Best of all, they will earn a percentage of the gross sales (typically anywhere from 25% to 40%), HOWEVER, BE AWARE OF YOUR PRODUCT COSTS, YOU NEED TO MAKE MONEY TOO!
Do I need to offer the store owner a percentage of my sales?
This depends. There are many charitable organizations that will supply you with stickers to put on your vending machines in exchange for a nominal monthly fee or percentage of sales. Most store owners will allow you space in their stores for free when you are associated with a charitable organization (make sure you follow through with the donation, business owners will check). You can offer them a percentage of the sales. After all, their landlord is charging them rent for each square foot of space. We recommend offering anywhere from 25% to 40%, depending on the location.
Should I use a locating service?
We firmly believe that the best way to secure quality locations is to do it yourself. The location will be seeing and interacting with you when you service and service, personality is important in getting and retaining accounts.
What are good locations for vending machines?
In our experience, certain businesses have consistently proven to be successful locations. These include restaurants, discount clothing stores, bowling alleys, skating rinks, shopping malls, movie theaters and supermarkets. All locations are viable if given enough time. You may have locations that need serviced once a month, every other month, etc.
Do I need a business license or insurance to operate a vending route?
You should consult with your local city licensing department to find out the specific rules and regulations pertaining to bulk vending in your state.
Once I place a machine, should I have the location owner sign some sort of contract?
This is up to you, but in our experience we have found that a contractual agreement is unnecessary and usually costs more money to enforce than it's worth.
Is theft and/or vandalism a big issue with these machines?
Because bulk vending machines are typically placed in high visibility and high traffic locations where there are people or employees at all times, theft and vandalism is uncommon. You will find the machines "grow legs" and walk out. This is a sure sign that an employee had a "buddy" take them out and the store owner has a bigger problem with theft. A simple and cost-effective solution would be to wrap a chain around the base of the machine and chain it to a fixture within the store.
Do I need a truck or van to run a vending route?
No. Our bulk vending machines fit within a standard vehicle. We use mini vans for our routes.
Can I operate my vending business from my home?
We got started out of our garage in 1984. As you grow you will need more space. Hey! that's a good thing!
I want to make a purchase, but I just don't trust this online Internet payment stuff. Can I pay by mail?
No. Our site is secure and all information is held for a short period of time.
Why should I purchase from GumDirect.com?
During our twenty years of business, we have sold the finest candy, gum and toy novelty products in the industry. Our inventory consists of the best quality product in the industry. When you buy from us, you are not only purchasing the finest commercial quality Gum Balls, candy and bulk vending machines available, but you are also benefiting from our expertise and knowledge of the vending industry. We have put these machines to the test in our own vending route to ensure their superior quality and durability.
Do you sell replacement parts?
Yes we do, but only for Northwestern machines that we sell. I guarantee compatibility.
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